“Traditionally, the accepted minimum requirement for floor rigidity is L/360 – before the tile underlayment is installed. The L/360 standard means that the floor should not deflect more than the “span” divided by 360. If the span of the joists is 10 feet (between supports), then the deflection should not be more than 1/3″ between […]
If you receive the error code – 120, the cost has been entered incorrectly. KWh rates are in cents (₵), not dollars. Anything less than a dollar has to be entered starting with a decimal. Example: 14.5₵ per kWh should be entered as .145.
The 6iE custom background screen is 3 1/2 inches diagonally. However, image scaling is not required thanks to auto-scaling when you upload your custom background. Tips: Make sure the image you use has a 4:3 landscape aspect ratio (standard camera aspect ratio), to avoid the image being stretched when we scale it. We accept jpg, […]
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If your heating system was installed on a concrete slab or over an unheated space and insulation boards were not used, it is possible that the heat loss into the subfloor will cause your floors to heat up more slowly and possibly not reach the target temperature. Click “Read More” for details.
The resistance for your mat or cable is calculated on the length of the heater. Shortening the heater would increase the resistance and thereby the temperature. The cable is expected to operate fine at slightly higher temperatures for a time, but it may put undue strain on the end-splice, which may then trip and eventually fail.
When applied, you will select a number and this percentage represents the number of minutes the heat will be on out of every 10 minute cycle. For example, if you select 60%, the heat will be on for 6 minutes, followed by 4 minutes of the system being off. Then, after the 4 minutes, it will activate again for 6 and so on. This will continue until your programmed heating period ends or until you manually turn off the heat.
If wire spacing and floor height isn’t consistent, your floor may not heat evenly. Click “Read More” for details.
Your floor can reach higher temperatures in some areas where furniture, area rugs, dog beds or other fixtures are trapping the heat. Click “Read More” for details.
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