Further Questions?

• Installation
  • What are the electrical requirements for my Warmup system?
  • How do I check if the cable is working ?
  • Can I install directly onto durock or hardieboard?
  • How far away from the wall should floor heat be installed?
  • Can I cross floor heating cables?
  • How many packages of fixing strips do I need?
  • How long after flooring installation should we wait to use the heat?
  • Can you install over tile?
  • How do I register a product warranty?
  • Can I install directly onto durock or hardieboard?
  • Does Warmup restrict tile size?
  • What can I do if I do not have enough cable?
  • Is there a video guide for installing the DCM-PRO system?
  • What system works best with tile flooring?
  • How do I test my heating cable(s)?
  • Comment tester mon (mes) câble(s) chauffant(s) ?
  • What is the difference between a Watch Dog and an Alligator?
  • What is the diameter of the DCM-PRO cable?
  • Is it possible to put less leveler over the membrane?
  • Can the cable be spaced at 2 pegs?
  • Does having a membrane change the cure time?
  • Which thin set is recommended in Québec?
  • What type of thin set can be used with the DCM-PRO system?
  • Should I use primer?
  • Should I leave space between membrane sheets?
  • How do I know which voltage to run to my DCM-PRO cables?
  • When should I check my resistance readings for the DCM-PRO cables?
  • Where do I install the DCM-PRO Factory Joint?
  • How long is the cold lead on the DCM-PRO cable?
  • Where do I run the cold lead and sensor probe during DCM-PRO installation?
  • What is the correct DCM-PRO cable spacing?
  • Can the cold tail lead of your Warmup indoor heating system be extended?
  • Can the lead of your Warmup heating system be trimmed?
• Troubleshooting
  • What are the electrical requirements for my Warmup system?
  • Can I have a technician come to my home?
  • How does the infrared thermal camera work?
  • How do I test my heating cable(s)?
  • Comment tester mon (mes) câble(s) chauffant(s) ?
  • What is the difference between a Watch Dog and an Alligator?
  • How to Check the Resistance Readings of your Electric Floor Heating System
• Miscellaneous questions
  • How Long will my Electric Floor Heating System Take to Heat Up?
  • Can I use area rugs with underfloor heating?
  • What is an uncoupling system?
  • How much does underfloor heating cost to operate?
  • What does the DCM-PRO Warranty Cover?
  • Will the membrane keep it’s decoupling capability over time?
  • When should I check my resistance readings for the DCM-PRO cables?
  • What is the DCM-PRO cable made of?
• Preparing for your project
  • How Long will my Electric Floor Heating System Take to Heat Up?
  • What product do I use if I need 110V?
  • How many packages of fixing strips do I need?
  • Can floor heating be used as a primary heat source?
  • Can I heat under furniture?
  • How thick is DCM-PRO?
  • What system works best with tile flooring?
  • How do Floor Heating Systems Work?
  • What is the diameter of the DCM-PRO cable?
  • Calculating Heat Loss: How many BTU’s are in a watt?
  • When should I check my resistance readings for the DCM-PRO cables?
  • How long is the cold lead on the DCM-PRO cable?
  • Where do I run the cold lead and sensor probe during DCM-PRO installation?
• Wiring
  • Can you wire floor heat for 120 or 240 volt?
  • What gauge wire should be used?
  • What is the difference between a Watch Dog and an Alligator?
  • How to Check the Resistance Readings of your Electric Floor Heating System
  • How do I know which voltage to run to my DCM-PRO cables?
  • Where do I run the cold lead and sensor probe during DCM-PRO installation?